Rarefied talent in data science, data technology, and analytics

Teradata Labs Engineering Support Lead


Job Description

Summary Description

This Primary responsibility is to lead a team that deploys and supports a large, dynamic pool of Teradata data warehouse systems for a global user community of developers, testers and customer services personnel. This is a hands-on technical leader position.

Key Areas of Responsibility:

  • Provide support for all generations of Teradata data warehouse hardware and software from pre-release through end of life
  • Collaborate with design engineers in the introduction of new Teradata hardware platforms into the Teradata Labs test environment
  • Set-up/installation of new Teradata data warehouse systems
  • Reconfiguration of Teradata data warehouse hardware and software
  • Trouble-shoot/debug issues with Teradata test systems
  • Drive process/efficiency improvements
  • Produce procedural documentation
  • Reviews repair work orders for detail and thoroughness
  • Participate in the off-hours on-call support rotation for high priority Incidents

Work Environment:

This position is located in Rancho Bernardo, CA (San Diego).  This fast-paced high tech environment is perfect for individuals seeking to exercise innovation and out of the box thinking while working with state of the art technology in a hands-on lab setting.

Skills & Attributes:

  • Broad software and hardware technical experience in the installation, configuration and administration of Linux systems
  • Proven technical and leadership skills
  • Excellent problem diagnostic/resolution skills
  • Good written and verbal communication skills
  • Results oriented
  • A passion for improving processes and commitment to customer satisfaction
  • Good organizational and time management skills to work on multiple tasks/projects simultaneously


Basic Qualifications:

  • Bachelor's degree in Computer Engineering, Computer Science or Computer Information Systems
  • 2+ years in a technical lead role in an enterprise environment
  • 4+ years of experience in the installation, configuration, and support of Linux systems
  • 6+ years of experience supporting servers, storage, database in an enterprise environment
  • US Permanent Residence

Preferred Qualifications:

  • Knowledge of Teradata platforms
  • Knowledge of Data Warehouse solutions
Interested in this position?
Job Location
17095 Via Del Campo
San Diego, CA 92127
Additional Job Details
Employment Type:
Full Time
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