Business Intelligence Strategist job at Sacramento Municipal Utility District (SMUD)

Job Description

Business Intelligence Strategist (SMUD Title: Project Manager II)

SMUD Requisition 3994

Salary Range: 92,066 – 114,944 (PAS00620)

Customer Retail Strategy is adding a planning analytics component to assist its Customer Services Planning department in capitalizing on the value and insights we can extract from data collection efforts enabled by smart meters. Under the direction of this lead position, an analytics team will plan and implement new strategies and work towards a centralized approach as a long-term vision for our business. The successful candidate will have demonstrated skill in data science, customer analytics, and business intelligence.

ESSENTIAL FUNCTIONS:

Use statistical and quantitative analysis of data as well as explanatory and predictive modeling
Develop, evaluate and refine analytic models using data to address business needs
Identify the most high value business problems and questions which if answered, would yield significant value (cost savings, increased customer satisfaction, process efficiency, optimization of resources)
Identify sources of data needed for key business problems and their locations, structure, and accessibility and readiness for aggregations
Prepare visualizations of data in order to explain and persuade
Develop and lead key analytics projects that are cross functional, involve multiple stakeholders and have a high degree of risk
Lead development of business cases and cost/benefit analyses to educate others on business decision-making concepts and techniques
Develop cross-functional teams and contacts throughout the organization to facilitate data sharing
Identify existing hardware, architecture and software tools for aggregating, storing, processing data and assess their availability, accessibility, and capabilities for enterprise use
Articulate key findings to audiences and advocate the use of analytics to drive change
Identify key perceived barriers to overcome in transitioning to a data-driven culture
Establish goals for data quality, data management, business process to improve integrity, trust and consistency across the business unit
Organize existing data sets for functionality and broad use by the business unit
Develop business unit goals for furthering analytics capabilities for process efficiency and customer sales and service
Drive strategic decisions by making changes through fact-based insights
Create an approach to effectively prioritize projects that provide the most value and are aligned with corporate goals

MINIMUM QUALIFICATIONS:

Experience:

5 or more years of senior level work experience in customer planning analytics
Demonstrated success in implementing complex projects
Excellent project management skills
Financial management skills
Oral and written communication skills with technical material in an understandable manner to non-technical audiences and decision makers
Knowledge of statistical analysis, presentation, software and documentation tools and methods
Excellent analytical and problem solving ability
Comprehensive understanding of statistical analysis processes and methodologies

Skills to:

Build a team to support the development and implementation of analytics; the goals and strategies of data collection, cleaning, management and storage; data analysis; data visualization
Identify high value organizational issues, concerns and needs that yield high significant returns
Generate alternatives to problems
Utilize logic and analysis to identify the advantages and disadvantages of different approaches
Manage the quality of analytics
Turn data into information that creates business value for the business unit
Interpret data with decision support tools
Put analytics infrastructure in place
Expertise in statistics, predictive modeling, economics
Communicate and implement in order for our business to take full advantage of advanced analytics

Effective supervisory and leadership skills to include performance management and goal setting:

Creating and maintaining internal and external partnerships
Work collaboratively with multi-disciplined work groups
Track record of customer focus
Demonstrate mature judgment

SMUD is an equal opportunity employer

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