Rarefied talent in data science, data technology, and analytics

Software Support

Radley Corporation

Job Description

Company Description

Radley Corporation, a leader in integrated software solutions for Manufacturers, has openings for Technical Support positions in Grand Rapids, MI

Job Description

Successful candidates should have previous technical support experience, and/or experience with manufacturing software systems. Ideal candidate will be technically adept, detail-oriented and computer-savvy and enjoy working with customers. Previous experience with programming helpful.  Some travel required. 


  • Ability to handle multiple tasks/requests while maintaining high attention to detail.
  • Strong verbal and written communication skills, including the ability to work effectively with stakeholders.
  • Ability to work independently using existing documentation to help resolve customer problems.
  • Excellent customer service skills.
  • Ability to work in a team environment.
  • Uphold a professional demeanor and image.
  • Ability to use good troubleshooting, analytical, and deductive problem-solving skills.
  • High level of patience and understanding when dealing with both internal and external customers.
  • Ability to effectively work with both technical and non-technical individuals.

Additional Information

Radley offers medical and dental coverage, 401K, paid vacation and a relaxed work environment.

Interested in this position?
Job Location
Grand Rapids, MI
Additional Job Details
Employment Type:
Full Time