DCHS Data Asset and Technical Manager (Project/Program Manager IV) job at King County

Job Description

DCHS Data Asset and Technical Manager (Project/Program Manager IV)

DEPARTMENT:DCHS - Community & Human Srvcs

SALARY:$100,134.11 - $126,926.18 Annually

LOCATION:Chinook Building, 401 5th Avenue, Seattle

JOB TYPE:Special Duty Assignment or Term Limited Temp (TLT)

CLOSING DATE:08/29/21 11:59 PM

SUMMARY:

The Department of Community and Human Services values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including Black, Indigenous, and People of Color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with lived experiences.

The Department of Community and Human Services (DCHS) provides equitable opportunities for people to be healthy, happy and connected to community. It manages and oversees contracted community agencies providing programs and services for behavioral health prevention and treatment, housing and community development, supports for children and their families, youth and adult education and employment, veterans, older adults, women's program services and developmental disabilities.

DCHS is committed to leveraging data to inform program and investment decisions. We are investing heavily in data systems to collect more robust client-level outcome data as well as in data infrastructure to support workflows that combine data across historically siloed service systems. This opens opportunities for more impactful analytics as well as introducing more complex requirements for data management and governance. We are seeking a highly skilled and collaborative manager to support a growing unit and lead a holistic approach to data development, management, and governance across DCHS. This includes working with data system experts, analysts, and other stakeholders to strategically manage the department’s data assets and provide technical guidance to team members to encourage the use of best practices. The position will work within the Performance Measurement and Evaluation (PME) Unit, a group of professionals skilled in designing and implementing program evaluation and performance measurements; conducting research; constructing, refining and analyzing measurement data sets; and reporting findings to stakeholders. This position requires significant collaboration with internal and external stakeholders.

WHO MAY APPLY: This position is open to all qualified candidates that meet the minimum qualifications.

REQUIRED MATERIALS: Candidates who wish to be considered for this position must submit an online King County application and respond to the supplemental questions.

WORK SCHEDULE/CONDITIONS: This is a 2-year Term-Limited Temporary (TLT) position. This position is exempt from the provisions of the Fair Labor Standards Act, and is not eligible for overtime. Typical hours are Monday - Friday 8am - 5pm.

Teleworking Requirement
The work associated with this position will be performed through a combination of teleworking complemented with onsite work and meetings as needed. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours. Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required, including the wearing of masks in some situations. King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint.

King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment.

RECRUITER: Susan Churchill: susan.churchill@kingcounty.gov

JOB DUTIES:

Provide strategic planning and stewardship of DCHS’ Data Assets to meet the Department’s current and anticipated analytical needs – 60%

Partner with analysts and departmental leadership to understand current and anticipated analytical needs and create and drive a 3-5 year data development plan to meet those needs.
Partner with technical teams across departments to oversee the creation and maintenance of scalable data architecture to support reporting, visualization, dashboard and tool development.
Liaise with King County Information Technology (KCIT) to ensure enterprise infrastructure meets business needs.
Identify new external or internal data sources that would improve the effectiveness of the team’s analysis activities and work with stakeholders to integrate new data into our analytic environments.
Actively engage with wider communities of practice around innovations in administrative and public sector data work.
Apply equity and social justice analytical skills to data development and governance projects.
Provide leadership to program managers and analysts involved in data management efforts.
Directly supervise multiple staff members—provide task supervision, ongoing professional development, performance appraisals, track and approve time and leave, etc.

Build technical capacity and consistency of Performance Measurement and Evaluation Unit – 20%

Co-develop data analysis, management, documentation, and tools best practices with PME staff.
Co-create and manage systems to support efficient, reliable, and collaborative production and use of code.
Serve as a resource for teaching and supporting the use of these best practices on the team. This may include leading learning circles, providing one-on-one consultation to colleagues, documenting best practices, suggesting professional development activities, etc.

Lead the Department’s data governance processes and data sharing agreement (DSA) negotiations and administration– 20%

Develop and lead data governance processes to ensure team members have consistent and appropriate access to needed data and other entities are appropriately using the Department’s data.
Collaborate with other Departmental leaders to align governance strategies across the County.
Coordinate user access management for department-managed data systems.
Manage DSAs and coordinate with privacy and security officers.
Participate in selected team, work group, division, and department meetings.
Perform other related duties as assigned.

EXPERIENCE, QUALIFICATIONS, KNOWLEDGE, SKILLS:

Five or more years of related work experience, primarily in data analytics, data science, or data administration roles.
One or more years of experience in managing other cross-functional teams in a formal or informal capacity.
The ability to understand stakeholders and work closely with them to determine acceptable solutions.
Demonstrated experience working with large SQL databases and writing queries using structured query language (SQL).
Demonstrated knowledge and experience with data management, analysis, quality assurance, and visualization tools, such as R, Python, SAS, Stata, and Tableau. Capabilities in more than one area are a plus.
Experience managing data integrity and quality assurance review and/or testing pipelines.
Experience with version control technology, in particular Git/Github.
Effective analytical, problem-solving, and decision-making skills to appropriately monitor and manage solutions and data throughout DCHS.
Deep knowledge of equity and social justice principles and practices, and understanding of the effects of place, race and policy and systems-based inequities on marginalized communities and populations.
Experience with data governance/data management, preferably within a health and human services environment subject to HIPAA and other data privacy regulations.
Experience documenting and sharing knowledge to improve team skills and performance and desire to continuously learn new technologies, skills, methods, and best practices.
Proficiency in writing high-level summaries of systems for non-technical audiences as well as detailed technical documentation.
Strong oral and written communication skills, including the ability to communicate well with diverse groups in multiple settings.
Experience successfully managing complex projects, in detail, and meeting deadlines.

DESIRABLE QUALIFICATIONS:

A degree in social sciences, information technology, business, public health, public administration, or computer science with course work in data science, data architecture, performance measurement, research methods and statistics.
Experience with large administrative data sets and/or cloud computing (preferably Azure).
Demonstrated success in engaging community members in conversations about data collection, management, and governance.
Knowledge of social and human service business process and use of performance management tools within a service environment.
Familiarity with virtual collaboration tools (Microsoft Teams, SharePoint, M365, One Drive, etc.).

SUPPLEMENTAL INFORMATION:

Forbes recently named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

New Covid-19 Vaccination Requirement

As of October 18, 2021, most* King County employees are required to be fully vaccinated against COVID-19. If hired, you will be required to submit proof of vaccination by October 18th. People are considered fully vaccinated two weeks after their second dose in a two-dose series or two weeks after a single-dose vaccine. Employees may make requests for a reasonable accommodation based on a medical disability or for sincerely held religious beliefs. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.

King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact your recruiter listed on this job announcement.