Rarefied talent in data science, data technology, and analytics

Sales Operations Analyst


Job Description

Facebook is seeking a highly quantitative, driven, process & detail oriented and creative Sales Operations Analyst who will serve as a member of Facebook’s core Sales Operations team through partnerships with key stakeholders in the organization. The role will be part of the Global Sales Operations group, with a day to day focus on Direct Sales Organization (DSO).

The Sales Operations Analyst will work cross-functionally with several organizations at Facebook (including sales, operations, business operations and business intelligence), with the primary objective of enabling sales leadership to make effective, analytically driven, and strategic operating decisions. The primary focus of the Analyst position will be working with cross-functional groups to evaluate advertising product performance, improve efficiency through automation, and lead product adoption and revenue opportunity analysis to identify short and long term growth opportunities in the Region.

The ideal candidate will be passionate about Facebook, interested in advertising, intellectually curious, a fast learner, and able to move fast while keeping focused on high impact projects. This is a full-time position and is located in our New York, NY office.


Product and revenue performance analysis:

  • Lead the goaling and quota setting process for the Sales Teams in the Region
  • Support Sales teams with different planning and operational asks
  • Lead statistical analysis on product performance to drive insights / client recommendations for the Strategic Client Services team e.g., identify product performance drivers and best practices (across ads, pages, platforms) by vertical e.g., identify drivers of advertiser retention, churn, and best practices

Automation and efficiency:

  • Focus on process and continuous improvement of core projects through automation and process enhancement

  • Project manage the development of centralized tools that Sales teams can use to extract data / insights for daily business management in an automated manner


  • Partner with the sales channels to drive accurate analysis around product adoption and revenue performance

  • Product adoption analyses: provide analytics in support of new or enhanced products, including KPIs, goals, and adoption rates across advertisers

  • Revenue analysis: Analyze current channel, vertical, and sub-vertical performance and identify levers for driving revenue growth

  • Support sales strategies and client recommendations based on robust analysis of user and advertiser behavior

Perks of the Role / Opportunities for Advancement:

  • Opportunity to be a part of a team that plays an integral role in shaping operational sales strategy

  • Ability to meet and interact with Facebook employees across multiple areas of the company (Sales, Finance, BizOps, Business Intelligence, etc.)

  • Potential to advance knowledge of sales operations and business operations while working closely with a hyper-growth-stage business segment

  • Successful work achievement could lead to advancement, both in terms of position and responsibilities


  • At a minimum, Bachelor's degree from a top institution in an analytical field (e.g. Computer Science, Engineering, Mathematics, or Statistics). Graduate degree in an analytical field preferred

  • Minimum of 5 years post-collegiate work experience in a quantitative field or equivalent educational experience

  • Demonstrated problem solving ability with experience providing practical business insights from large, complex data sets

  • Strong interpersonal skills with demonstrated ability to present technical content to general audiences

  • Ability to manage multiple concurrent projects and drive initiatives in a cross-functional environment

  • Advanced Excel and SQL skills

  • Prior experience with online advertising preferred

Interested in this position?
Job Location
335 Madison Ave
New York City
Additional Job Details
Employment Type:
Full Time