Sales Operations Analyst
Facebook is seeking a highly quantitative, driven, process & detail oriented and creative Sales Operations Analyst who will serve as a member of Facebook’s core Sales Operations team through partnerships with key stakeholders in the organization. The role will be part of the Global Sales Operations group, with a day to day focus on Direct Sales Organization (DSO).
The Sales Operations Analyst will work cross-functionally with several organizations at Facebook (including sales, operations, business operations and business intelligence), with the primary objective of enabling sales leadership to make effective, analytically driven, and strategic operating decisions. The primary focus of the Analyst position will be working with cross-functional groups to evaluate advertising product performance, improve efficiency through automation, and lead product adoption and revenue opportunity analysis to identify short and long term growth opportunities in the Region.
The ideal candidate will be passionate about Facebook, interested in advertising, intellectually curious, a fast learner, and able to move fast while keeping focused on high impact projects. This is a full-time position and is located in our New York, NY office.
Responsibilities
Product and revenue performance analysis:
- Lead the goaling and quota setting process for the Sales Teams in the Region
- Support Sales teams with different planning and operational asks
- Lead statistical analysis on product performance to drive insights / client recommendations for the Strategic Client Services team e.g., identify product performance drivers and best practices (across ads, pages, platforms) by vertical e.g., identify drivers of advertiser retention, churn, and best practices
Automation and efficiency:
Focus on process and continuous improvement of core projects through automation and process enhancement
Project manage the development of centralized tools that Sales teams can use to extract data / insights for daily business management in an automated manner
Reporting:
Partner with the sales channels to drive accurate analysis around product adoption and revenue performance
Product adoption analyses: provide analytics in support of new or enhanced products, including KPIs, goals, and adoption rates across advertisers
Revenue analysis: Analyze current channel, vertical, and sub-vertical performance and identify levers for driving revenue growth
Support sales strategies and client recommendations based on robust analysis of user and advertiser behavior
Perks of the Role / Opportunities for Advancement:
Opportunity to be a part of a team that plays an integral role in shaping operational sales strategy
Ability to meet and interact with Facebook employees across multiple areas of the company (Sales, Finance, BizOps, Business Intelligence, etc.)
Potential to advance knowledge of sales operations and business operations while working closely with a hyper-growth-stage business segment
Successful work achievement could lead to advancement, both in terms of position and responsibilities
Requirements
At a minimum, Bachelor's degree from a top institution in an analytical field (e.g. Computer Science, Engineering, Mathematics, or Statistics). Graduate degree in an analytical field preferred
Minimum of 5 years post-collegiate work experience in a quantitative field or equivalent educational experience
Demonstrated problem solving ability with experience providing practical business insights from large, complex data sets
Strong interpersonal skills with demonstrated ability to present technical content to general audiences
Ability to manage multiple concurrent projects and drive initiatives in a cross-functional environment
Advanced Excel and SQL skills
Prior experience with online advertising preferred
New York City
Full Time