Rarefied talent in data science, data technology, and analytics

Experience Insights Senior Analyst

Disney Parks & Resorts

Job Description

The Experience Insights Senior Analyst will support the advancement of the next generation of analytic assets to understand and shape the Guest experience. This role will be responsible for the development and maintenance of various analytic tactics, regular and ad hoc Guest experience reporting, as well as exploratory analysis to identify patterns in Guest behaviors.

Responsibilities

Your Role:

  • Apply data mining, quantitative analysis, and statistical models to identify non-obvious patterns in Guest behavior
  • Work with partners & senior leadership to define, execute, and deliver robust reporting from a Guest-centric viewpoint
  • Respond to requests for ad hoc analysis under tight deadlines
  • Compile and aggregate data sets from multiple, disparate sources
  • Work with team members to define solutions to business problems
  • Translate Guest experience data into insightful and actionable information to support business decisions
  • Explore new approaches to understanding Guest behavior

Basic Qualifications

What We're Looking For:

  • 2+ years of experience in quantitative consumer analytics or operations research
  • Experience supporting various stages of analytic product lifecycle
  • Hands-on experience with undergraduate-level statistical techniques
  • Advanced SQL skills used in conjunction with large relational databases, such as Oracle and Teradata
  • Demonstrated proficiency with computing and programming using SAS, R, Java, Python, Spark, or similar data science language
  • Able to progress work with minimal direction
  • Demonstrated strong partnering and collaboration skills
  • Proficiency with visual analytics and storytelling through visualizations
  • Must be a creative, critical thinker who enjoys problem solving
  • High aptitude and passion to learn new science, software applications, and tools
  • Strong written, communication, and presentation skills
  • Bachelor's degree in Analytics, Data Science, Statistics, Economics, Operations Research, Industrial Engineering, Mathematics, or related field

Preferred Qualifications

How To Stand Out:

  • Broad knowledge of The Walt Disney Company and Walt Disney Parks & Resorts
  • Hands-on experience with supervised and unsupervised machine learning techniques
  • Familiarity with unstructured data analytics
  • Familiarity with data streaming technologies such as Apache Spark Streaming, Kafka, and NiFi.
  • Experience using RESTful web services for data access
  • Advanced degree in Analytics, Data Science, Statistics, Economics, Operations Research, Industrial Engineering, Mathematics, or related field
Interested in this position?
Job Location
Lake Buena Vista, FL
Additional Job Details
Employment Type:
Full Time
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