Clinical Operations & Business Senior Data Analyst job at Dana-Farber Cancer Institute

Job Description

Overview

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

The Clinical Operations and Business Analytics (COBA) team at DFCI conducts analyses used to provide actionable information to the clinical, business and operational senior leadership across the institute. The team has access to an extraordinary range of healthcare data including medical and pharmacy claims, enrollment, EMR (Epic), scheduling, billing, referral and laboratory results. Using this data, the team supports reporting and analyses in areas such as operations, quality measurement, trend management, utilization, patient management and outcomes.

The COBA Analyst must develop an in-depth understanding of our data and data structures as well as the ability to translate specifications into programming logic, and create visualizations and reports. The analyst will be expected to take the lead on new projects, function independently within a fast-paced environment, work on several different projects/tasks concurrently and serve as a data advisor to COBA team and project teams as new projects or ad hoc reports are collaboratively being developed. Assignments will include complex data analysis projects that can be multi-disciplinary or interdepartmental. The analyst will also collaborate with the DFCI EDW team to address data requirements for analytic reporting. The analyst will work with a variety of tools (ex: SAS, SQL, Excel, Oracle, Tableau etc) to access data, write queries, develop programming logic, run reports, manipulate, and analyze large datasets to meet the needs of institute. The Mission, Vision, and Core Values of the Dana-Farber Cancer Institute are incorporated into all areas of practice.

Responsibilities

Finding/understanding/exploring the data sources for a given analysis
Expected to learn new datasets as needed by the COBA team
Create and maintain optimal data pipeline architecture
Analyze and assemble data sets (data mining) that meet functional / non-functional business requirements
Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability and improving performance
Work with stakeholders to assist with data-related technical issues and support their infrastructure needs
Work with Business Analyst to define technical specifications for business metrics
Working with Visualization Developer to determine data requirements for reporting
Create and maintain support documentation related to data
Partner with EDW architects/ETL developers and COBA Technical Lead to define data structure needed for reporting.
Ability to explain complicated or technical information in a simple way to non-technical audiences
Keep key stakeholders apprised of project status through direct communication and project documentation
Serve as a member of DFCI Data Stewardship

Qualifications

Bachelor's degree or equivalent in Computer Science, Information Technology, Mathematics or related field
Minimum of three years of related work experience in healthcare industry or Master's in Bioinformatics, Epidemiology or Computer Science
Must be able to function independently in a fast-paced environment while managing multiple priorities
Must have superior interpersonal and communication skills to effectively work and communicate with all levels of internal and external staff
Requires superior computer skills, i.e. MS Excel, Access, PowerPoint, Word and data mining techniques.
Extensive experience with a business intelligence tools, such as Tableau
Programming abilities and/or statistical software skills are required.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

Technical Skills:

Experience and knowledge of data storage platforms including Microsoft SQL, Excel, Access is required.
Advanced proficiency in SQL server, MySQL or Oracle to be able to use relational databases across Dana-Farber and program independently in at least one system.

Expert in manipulating data, extracting desired information perform data analysis and troubleshoot data integrity issues.

Superior expertise of business intelligence tools, such as Tableau, Microstrategy, etc.

Advanced proficiency in Tableau Desktop to perform tableau design, development and process documentation to produce required reporting, analytics, and visualization deliverables
Communicate with internal clients to develop and translate a business requirement into an effective and insightful interactive analytical dashboard
Quickly and effectively diagnose and respond to service desk requests regarding data integrity and functional or interactive issues in existing and future dashboard
Promote and contribute to the overall strategy and vision of Tableau design and development practices at the institute

Strong experience in statistical analysis is required in at least one programming language including SAS, R, Stata or other programming languages

Excellent knowledge of this language programming and associated features and experience in their applications to clinical or operational data is a must. Develop coding and table templates for preparing, processing and analyzing data.

Comfortable learning new software tools
Competent with additional Microsoft Office suite software (e.g., Word, PowerPoint, Outlook, Visio...)

Qualitative Skills:

Must be able to remain open-minded about data exploration, vet work independently and ensure accuracy of all reports before delivering end-results
Proven ability to document business requirements and ability to design and develop reports
Solid oral and written communication skills
Must be able to function independently and manage multiple priorities
Must be very flexible in coordinating complex activities that are often subject to rapid or extensive changes and be able to prioritize urgent requests
Exceptional service orientation
Ability to motivate and inspire others in a team-oriented, collaborative environment
Ability to effectively manage client and partner expectations
Willingness to invest in understanding diverse stakeholder cultures, motivations and practices to enable consensus-based solutions.
Strong sense of balance and ethics, ability to consistently represent the interests and mission of the DFCI and act on behalf of its current and future patients.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.

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PI106592067

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